Xonca Setting Your Company Information

NOTE:  Some of the information that you enter will appear on email correspondence to your customers, such as receipts and order updates.  Take this opportunity to “advertise” your company info.  While fields are not required, why not give the customer as much info as necessary for a smoother shopping experience.

ADD / UPDATE YOUR COMPANY INFORMATION

Log-in to the administration area of your store.

Click SETTINGS.

CLICK COMPANY INFO.  Tab or click from field to field and enter the desired information as follows:

  • TIME ZONE (drop-down box) — Select YOUR TIME ZONE
  • COMPANY NAME
  • CONTACT NAME
  • COMPANY EMAIL (general company email such as info@yourdomainname.com)
  • COMPANY ADDRESS (can utilize up to three lines…i.e., 123 S Main, Ste. 14, PO Box 123)
  • CITY
  • STATE (drop-down box) Select your STATE
  • POSTAL CODE
  • COMPANY WEBSITE
  • COMPANY PHONE (must be in 123-456-1234 format with no extra characters.)
  • ADMIN NOTIFICATION EMAIL (individual who will receive notification of orders)
  • REORDER NOTIFICATION EMAIL (individual who will receive notification of re-orders)
  • REPLY TO EMAIL (individual who customers can reply to with questions, etc.)

CLICK SUBMIT.

When you are finished updating your e-commerce store, be sure to log-out.