Xonca shopping cart software features

Xonca merchant admin screenshot

Xonca Shopping Cart Software Features

Xonca has many features. Here are a few key points:

Xonca is supported, hosted software - if you need assistance, someone is there to help you
Ease of use - the merchant admin panel has been designed for intuitive, simple operation
Search engine friendly
The ability to support virtually any design layout

There are many shopping cart softwares out there with a multitude of features. However, one thing that cannot be duplicated is the exceptional people that support Arquan software.

General Features

No programming necessary	There is no software to install and no programming knowledge is necessary.
Browser based	Xonca is a hosted shopping cart software solution and utilizes browser-based administration. Use your favorite browser such as Firefox, Internet Explorer or Opera to manage your storefront.
Live person support	Representatives are available to assist you. Live chat support and toll free telephone support are available. Of course, there is no charge for support.
Easy-to-use merchant administration area	One main focus of Xonca has been to provide a very easy-to-use and intuitive administration area for merchants to manage their products and check orders. There are many powerful features packed into the software, but the essential daily activities are upfront and straight forward.
Summary dashboard	Get a visual snapshot of the activity within your online store -- View sales totals, items ordered, and most-visited pages.
Seamless integration	Match your web site for a seamless shopping experience. The flexibility of the software allows designers to implement virtually any design.
Free upgrades*	All hosted shopping cart customers receive free upgrades as long as you remain a customer.
Store can run on a subdomain	If you want to leave your main domain hosted where it is currently located and utilize the Xonca shopping cart software, you can use Xonca as a hosted subdomain and just point to the online store from your main domain.
Separate databases and code for each customer	Each store runs on its own database and set of code for speed and security.
Coldfusion 7 enabled	Xonca shopping cart software runs on Coldfusion 7.
Database technology	Xonca runs on MS SQL Server for enterprise performance.
Built in search	A robust built-in search engine exists for searching your store items.
Scalability	The Xonca shopping cart software can grow with your needs. Capable of handling tens of thousands of products and also comes in a dedicated server environment, if your needs dictate it.
Customizations available	We can customize Xonca to fit your business needs.

*If your store has been customized, there may be labor involved to upgrade your Xonca software.

Shipping Features

Flexible shipping methods	Create one or multiple shipping methods based on how you want to deliver your products. Base shipping methods on weight matrix, price matrix, per order, per item, percentage of order, etc. Mix and match. Create free shipping incentives for orders.
Tracking number email notifications	Notify your customers with tracking numbers automatically when orders are shipped.

Customer Features

Customer area	Customers with accounts (optional) can log into customer area to view orders and edit profile information.
Multiple billing / shipping addresses	Customers can store and manage multiple billing and shipping addresses for convenience during checkout.
Order status / tracking numbers	Customers can see order status and tracking numbers in the customer area.
Discount pricing	Merchants can create pricing tiers in the administration area and assign customers to them for discounted pricing. Customers assigned to pricing tiers receive special pricing when logged into the online storefront.
Login not required for purchase	Customers do not have to create an account or log in to purchase items from your online store.

Security / PCI Compliance

Secure credit card processing	Each store utilizes its own secure certificate and processes credit cards independently.
PCI compliant software	Xonca is PCI compliant. Credit card data is not stored in the database. Users must present payment information each time they purchase.
Hacker safe service	Arquan has partnered with Control Scan to provide PCI and scanning services. Control Scan offers a hacker safe logo for annual purchase with daily scans of your web site for security compliance.
Secure order number scheme	Secure order number scheme prevents users from guessing order numbers and looking at other customer’s receipts.

Ordering Process

Login not required for purchase	Customer login or account creation is not required for customers to purchase from your online storefront.
Login for previous customers	Customers who have created an account may login with email and password to retrieve billing and shipping information.
Select from multiple billing / shipping addresses	Customers who have created an account can store multiple billing and shipping addresses for use during checkout for their convenience.

Taxation

Destination or billing based taxation	When creating tax rules, elect to charge tax based on billing or shipping address.
Tax reporting	Built-in reports to view tax collected for specified periods in your online store.

Search Engine Optimized

Search engine friendly URL strings / static pages	Xonca outputs Search Engine Friendly static URL strings. There are no long URLs with dynamic variables making your pages invisible to search engines.
URL keywords	URL strings are built using the search specific keywords you provide in the administration area. URL keywords are built into category and product URLs.
Meta tags	There is complete access to add any meta tags you want to your product pages such as description and keyword tags. You have complete access within the <head> page tag.
Image alt tags	You can specify the alt tag attribute for every product image you upload.
Page titles	You control the page title for products and category pages.

Payments

Most major online gateways supported	Xonca supports payments for most major online payment processors. If you would like to request a payment gateway integration, please do so by emailing info@arquan.com with your request.
Google Checkout	Xonca supports Google Checkout
PayPal Website Payments Pro	Xonca is integrated with PayPal Website Payments Pro. Accept credit cards directly on your web site, or users can checkout with PayPal Express.
Gateways supported	Cybersource PayPal Website Payments Pro Linkpoint Authorize.net Google Checkout
On account orders	You can allow your shoppers to check out without having to use a credit card by using the on account feature.
Secure checkout	Each store has its own secure certificate for a secure checkout process.
Checkout on your domain	Users stay on your web site for secure checkout. They do not go away to a shared checkout process which is only branded with your logo and colors. The domain name stays the same. This is great for a more professional image and increased customer confidence.

Coupons

Product coupons	Issue coupons for one or more specific products.
Category coupons	Issue coupons for one or more specific categories.
Shipping coupons	Issue coupons against shipping charges. For example, you can issue a coupons for free Ground Shipping.
Percentage based and flat fee based	Issue coupons good for a percentage off (0-100%) or a flat fee discount.
Multiple coupon codes	Issue multiple coupon codes for the same coupon. For example, you want to track your advertising in two different regions, but issue the same discount incentive. Just issue multiple codes for the same coupon, and you can see the usages comparatively.
Limit number of uses	Limit the number of times you want the coupon to be used. For example, the first 100 shoppers get 10% off.
Start / end dates	Make coupons apply only during certain date ranges.
Coupon reports	See the coupons used, total dollar value of coupons used within specified date ranges.

Reporting

Report format	Reports are delivered in nicely formatted report, not a web page that you print out.
Download reports	Download reports in PDF or Flashpaper formats.
Store overview	Run the summary report to see a quick snapshot of activity within your online store. The report shows number of orders, number of items ordered, unique items ordered, dollar total of orders, and most viewed pages within your store for a specified date range.
Sales of products	See which products sell during a date range along with conversion rate data.
Order summary	See aggregate sales data including subtotals, tax, coupons, shipping, and totals.
Order details	Complete order data for each sale including billing and shipping info, tracking numbers, products, and all order data.
Packslip report	Run packslip reports for date ranges and print out individually or all packslips at once.
Coupon report	View aggregate, and subtotaled coupon data within date ranges to see coupon redemption.
Tax	See detailed tax data collected in your online store for a date range.
Tax summary	View a snapshot of tax collected in your online store for a date range.
Product page views	Understand which products in your store were viewed the most and least for specified date ranges.
Inventory overview	Get a picture of your entire inventory in one snapshot.
Inventory reorder points	Quickly figure out which items you need to reorder according to your inventory settings.
Store map	View the entire site hierarchy in one convenient report.

Customer Shopping Behavior

Cart sessions	See cart sessions in your online store, items in carts, cart value, and cart history such as changes in quantities. Understand which items were added to carts, and even more importantly, which items are taken out of carts.
Conversion rates for products	Run reports to see sales and conversion rates of products to understand which products perform well, and which ones do not.

Category and Product Management

Multiple category placement	Items in your store can belong to any number of categories. You only need to manage one item.
Image management	Upload one high resolution image and Xonca does the rest. It will create thumbnails, detail images, and large images.
Publishing feature	Work on categories and products in draft mode, then publish to the web site when you are ready.
Drag and drop sorting	Just point, click, and drag to sort your categories, subcategories, and products in the merchant admin area.
Templates	Design templates can be applied independently to categories, subcategories, and products.
Price Tiers	Merchants can create price tiers in the administration area, and assign customers to them. For example, you can create a discount price scheme for your wholesale customers to log in and get discounted prices in your web store.

Inventory Management

Real time inventory control	Control inventory down to an option value level. For example, know how many Men’s Large Red Polo shirts are in stock.
SKU based control	Enable inventory control for products independently. So, enable inventory control for one product and not another if you like.
Re-order points	Specify re-order points for inventory items
Minimum availability	Specify the number of items to keep in stock to prevent overselling. Once inventory reaches that point, items will no longer be available for sale in your online store.

Order Management

Order printing	Print single or batch orders in nicely formatted reports.
Packslip printing	Print single or batch packslips in nicely formatted reports.
Order queing	Orders are grouped in queues according to their status of new, InProgress, or Shipped. Custom queues can be implemented to fit your business processes.
Tracking numbers	Provide tracking numbers to notify customers of item shipments.
Split shipments	Change status of items on an order independently with separate tracking numbers for split shipments.
Email notifications	Choose whether to notify customers via email for change of order status and tracking numbers.